Frequently Asked Questions (FAQ)
1. How do I place an order?
Simply browse our website, add the items you want to your cart, and proceed to checkout. You will be asked to provide your shipping and payment details before finalizing your purchase.
2. Do you offer free shipping?
We offer free standard shipping on orders over [amount]. For orders below that threshold, shipping costs will be calculated at checkout based on your location.
3. Can I modify or cancel my order after itβs been placed?
We begin processing orders immediately to ensure fast delivery. If you need to modify or cancel your order, please contact us as soon as possible at [your contact email]. We cannot guarantee changes after the order has been processed, but we will do our best to accommodate your request.
4. Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping times and fees may vary based on your location.
5. What if my item is damaged or defective?
If your item arrives damaged or defective, please contact us within 2 days of receiving your order. We will offer a replacement or refund, depending on the situation.
6. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
7. Do you accept returns?
Yes, we accept returns within 7 days of receiving your order. Please review our Return and Refund Policy for more information.